myTRU Student Portal

British Columbia’s new time zone takes effect on Nov 1, 2026. Please take a few steps to ensure your computer and calendar display the correct time.

What you need to do

• Update and restart your computer daily between now and Nov. 1 to ensure all updates are installed.
• Check your time zone settings
• Windows: Your device should display either (UTC−07:00) Pacific Time (British Columbia) or (UTC−07:00) Yukon.
• Mac: Your time zone location should be Vancouver or Kamloops.

Outlook calendar meetings
Microsoft is releasing an update to adjust Outlook calendar meeting times. However, some recurring meetings may not update automatically and could require manual adjustments by the meeting organizer.

We would recommend not changing or rescheduling any Outlook meetings before Nov. 1, 2026. After Nov. 1, review your calendar and adjust meeting times if necessary.

Need help?
If you experience issues with your TRU accounts after Nov. 1, first ensure all updates have been installed, and your device has been restarted. If the issue continues, submit a BC Time Zone Support Request.

TRU’s Open Learning registration system will undergo maintenance from 4:30 to 7:30 a.m. on Thursday, Oct. 29.

OL registration will be unavailable for 15 to 30 minutes during this maintenance window. In the unlikely event that problems are encountered, the outages could be more extensive and occur at any time within the maintenance window.

Other TRU systems will not be affected.

Thank you for your patience and understanding during this work.

BCNET will be performing firewall security updates from 11 p.m. on Monday, Oct. 26 to 5 a.m. on Tuesday, Oct. 27.

Users may experience brief or intermittent TRU network connectivity issues during the maintenance window. No extended service outage is expected.

If you have any questions, please contact the IT Service Desk at itservicedesk@tru.ca or 250-852-6800.

The Fall 2026 Final Exam Schedule is posted; exams take place Dec 10-23.

Want to better understand AI, how it works and how to use it responsibly?

Module 0 is a new, FREE, self-paced, online course available to all TRU students, faculty and staff. Designed for people at all levels of AI experience, the approximately three-hour course introduces foundational AI concepts, responsible AI practices and practical approaches to using generative AI in learning, work and everyday life.

Through Module 0, you’ll learn how to:

• understand foundational concepts related to artificial intelligence, machine learning and generative AI
• recognize opportunities, limitations, risks and impacts associated with AI
• use generative AI tools more effectively and responsibly
• critically evaluate AI-generated outputs
• make informed decisions about when, how and whether to use AI

Module 0 is built around the AI Workforce Readiness program, a national initiative led by the Alberta Machine Intelligence Institute (Amii) and supported by Google.org. Complete the course at your own pace and earn a certificate of completion.

Take the next step in your AI competency journey.
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When prompted, use the enrolment key: LEVELUP

TRU horaizon Circles are a chance to explore AI with others through conversation, questions and shared learning.

Circles cover different topics and interests, and you don't need to be an AI expert to participate.

Explore the current Circles, find one that interests you and register today.

Changes are coming to multi-factor authentication (MFA). To prepare, set up Microsoft Authenticator now to avoid any interruption to your access to Microsoft 365, myTRU email, Moodle and other TRU services requiring authentication.

It only takes a few steps to get started. Visit the “How do I set up multifactor authentication (MFA)?” web page and follow the directions.

If you have questions or need assistance, please submit an MFA ticket.

Use your T-ID followed by the domain “@mytru.ca” to access myTRU features that require signing into your student account (e.g.: T00xxxxxx@mytru.ca).

TRU Safe is Thompson Rivers University’s official safety app. It allows the university to send emergency alerts and important safety information directly to your phone.

To ensure you receive these notifications, please take a moment to open the TRU Safe app and confirm that notifications are enabled on your device.

Keeping your app settings up to date helps ensure you receive important safety information when it matters most.

If you do not already have the app, it can be downloaded for free from the Apple App Store or Google Play.

Learn more about the TRU Safe app and how to download it.